GM Dealer Notice
NATIONAL TOLL-FREE ASSISTANCE HOTLINE
(800) 545-7910

NATIONAL TOLL-FREE FAXanORDER
(800) 682-3799
 
Notice to GM Dealers & GM Affiliates

Call our National Toll-Free Assistance Hotline for Pre-Exchange instrument clusters and radios for:   Unit Availability     Pricing     Billing Questions

  
  Top 10 Reasons
Why Specmo Should Be Your Delphi-Delco Service Center		  
  1. 24 Hour Service Guarantee
  2. Toll Free FAXan ORDER service
  3. Toll Free Phone Ordering
  4. On-Line Internet Ordering
  5. Reliable assistance in the resolution of stubborn technical problems
  6. Dealer buy-back assistance and resolution.
  7. One of the first AC Delco Warranty Service and Exchange Centers for Delco Electronics radios and electronic instrument clusters.
  8. Vast exchange inventory of instrument clusters and audio products to help get your customer on the road fast.
  9. Friendly, knowledgeable customer service personnel continuously trained to be current with the latest product changes.
  10. Extensive knowledge and experience ranging from the earliest through the latest technologies.

    Call us toll-free before 1:00PM EST and by 10:30AM the following business day, Specmo will have your in-stock, pre-exchanged instrument cluster or Delco radio delivered to your dealership.
    No headaches, no hassle. It's that easy!

    Please advise us if you need "Next Day Priority" service.

    AC Delco's Pre-Exchange Program
    GM Dealers have the advantage and convenience of the AC Delco Pre-Exchange program. Specmo has one of the largest ready-to-ship inventories of Delco Electronics instrument clusters and radios in the country. As soon as we receive your order, a new or Specmo re-manufactured unit is pulled from stock and sent to our technical department for testing, calibration and programming to ensure that you get a perfect unit.

    Three Ways To Get It To Your Door FAST!
    Units for vehicles covered by GM Warranty will automatically be shipped via Federal Express Next Day Air. We also feature delivery by UPS and Airborne Express for next-day and second-day delivery to anywhere in the continental U.S. at very reasonable rates. Non-Warranty items will be shipped by the most cost effective method unless you request a specific carrier.

    AC Delco's 12/12 Warranty Program
    AC Delco guarantees out of warranty units distributed by an authorized AC Delco Service Center, for 12 months or 12,000 miles from the last repair order date. All we need are legible copies of the original repair order and the current repair order. If these documents accompany a returned defective core, there will be no repair charge. If they don't and you are billed, such invoices can still be credited if we receive copies of the repair orders within 6 months of the most recent repair order date.

    Competitive Pricing
    For guaranteed pricing on re-manufactured instrument clusters and radios, please use our National Toll-Free Customer Assistance Hotline prior to ordering or shipping a unit.

    Note: Physical, fire, smoke and fluid intrusion damage are not included in our flat rate pricing. Damage of these types can increase repair costs substantially. Inquire about our quantity discounts on new radio purchases.


    If you do not currently have an account with Specmo, click here.
 

    Your Dealership's Three Most Important Letters...  C.S.I.
    We can help improve your     Customer Satisfaction Index with:
  • Same day shipment of orders received by 1:00 PM EST  -  GUARANTEED.
  • You will receive your pre-exchanged instrument cluster or radio by 10:30AM the next business day  -  GUARANTEED.
  • Technical expertise to assist in those "tough-to-diagnose" instrumentation and audio problems  -  GUARANTEED.
 
  Your Customer's Satisfaction Is Our Measure of Success!  
NATIONAL TOLL FREE - 1 (800) 545-7910

Nation Toll Free Fax - 1 (800) 682-3799
Copyright © 2004 Specmo Enterprises, All Rights Reserved